Privacy Policy
This Privacy Policy governs the manner in which JMA Servicing, LLC collects, uses, maintains and discloses information collected from users (each, a “User”) of the https://www.JMAServicing.com/ website (“Site”) and through SMS messages sent to or from you through our website.
Personal Identification Information
We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, subscribe to the newsletter, respond to a survey, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, phone number. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.
Non-Personal Identification Information
We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.
Web Browser Cookies
Our Site may use “cookies” to enhance User experience. User’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.
How We Use Collected Information
JMA Servicing, LLC may collect and use Users’ personal information for the following purposes:
To improve customer service
Information you provide helps us respond to your customer service requests and support needs more efficiently.
- To personalize user experience
- We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
- To improve our Site
- We may use feedback you provide to improve our products and services.
- We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
- To share your information with third parties
- We may share or sell information with third parties for marketing or other purposes.
- To run a promotion, contest, survey or other Site feature
- To send Users information they agreed to receive about topics we think will be of interest to them.
- To send periodic emails
- If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc.
- If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Site.
- To Deliver SMS Messages: We may use your phone number to deliver SMS messages you request, such as appointment reminders, promotional offers, and other information you consent to receive.
Do Not Share Opt-In Data
We will not share your SMS opt-in consent with any third parties. This means we will not sell or otherwise disclose your phone number or the fact that you signed up for SMS messages to any third-party companies for their marketing purposes.
Your Choices
You can opt out of receiving SMS messages from us at any time by replying “STOP” to any SMS message you receive from us. You can also contact us at [your email address] to request to be removed from our SMS list.
Data Retention
We will retain your mobile phone number and SMS message content for as long as necessary to fulfill the purposes described above, or until you request that we remove your information.
Security
We take reasonable steps to protect the information we collect from SMS messages from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. However, no internet or electronic storage system is completely secure.
Third Party Websites
Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website’s own terms and policies.
Compliance with Children’s Online Privacy Protection Act
Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our Site from those we actually know are under 13, and no part of our website is structured to attract anyone under 13.
Changes to this Privacy Policy
JMA Servicing, LLC has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.
Your Acceptance of These Terms
By using this Site or opting in to receive SMS messages from us, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site or opt in to receive SMS messages. Your continued use of the Site or continued receipt of SMS messages following the posting of changes to this policy will be deemed your acceptance of those changes.
Contact Us
If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:
JMA Servicing, LLC | 1508 W. Dove Ave McAllen, Tx 78504 | (956) 426-6561